.support-grid{display:grid;grid-template-columns:repeat(4,minmax(0,1fr));gap:14px;margin-bottom:18px}.support-metric{padding:18px}.support-metric span{display:block;color:var(--muted,#8ca6b8);font-size:12px}.support-metric strong{display:block;font-size:28px;margin-top:6px}.support-toolbar{display:flex;gap:10px;flex-wrap:wrap;margin-bottom:14px}.support-toolbar .input{min-width:180px}.support-detail{margin-top:18px}.support-detail-grid{display:grid;grid-template-columns:minmax(0,.8fr) minmax(0,1.2fr);gap:18px}.support-meta{display:grid;grid-template-columns:150px 1fr;gap:8px 14px}.support-meta div{color:var(--muted,#8ca6b8)}.support-thread{display:grid;gap:10px;max-height:520px;overflow:auto;padding-right:4px}.support-message{padding:12px 14px;border:1px solid rgba(124,171,200,.18);border-radius:14px;background:rgba(8,28,42,.55)}.support-message.operator{border-color:rgba(59,188,255,.3)}.support-message.internal{border-style:dashed;opacity:.85}.support-message small{display:block;color:var(--muted,#8ca6b8);margin-bottom:6px}.support-compose{display:grid;gap:10px;margin-top:12px}.support-compose textarea{min-height:100px}.support-actions{display:flex;gap:10px;flex-wrap:wrap}.danger-action{border-color:rgba(255,90,110,.5)!important;color:#ff8796!important}.remote-active{display:inline-block;width:8px;height:8px;border-radius:50%;background:#43e0a8;margin-right:7px}@media(max-width:900px){.support-grid{grid-template-columns:repeat(2,1fr)}.support-detail-grid{grid-template-columns:1fr}}